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Privacy Policy

We want to protect the privacy of visitors to our website and that of our customers, and other individuals. Please read the following policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving you notice, so please check it each time you visit this website.

Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy, including our use of cookies as explained below.

IMPORTANT NOTE: If you are sixteen or under, you must obtain your parent's or guardian's permission before you send us any personal data.

What personal information do we collect?

We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet.

When you register on our website, register for our newsletter, make an enquiry, submit material for inclusion on our website, enter a competition, or order products or services from us, you may be asked to provide some personal data such as your name, address, email address, credit or debit card number and interests.

Bear in mind that if you include any personal data in any material you submit for inclusion on our website, it may be seen by anyone visiting this website anywhere in the world. Please do not submit any personal data that you do not want to be made public in this way, and please do not send us any personal data about anyone else without their permission.

We also automatically collect data about visitors to our website (for example on browsing patterns) by using cookies. We collect data relating to the routing, duration and time of communications (traffic data), such as records of the parts of our website you have visited, services you have used, and your location. We retain traffic data for three years.

How do we use your personal data?

We use your personal data to: answer your queries, run any competition you may have entered, to process and fulfil your orders, to notify you of your order's status and to contact you if there is a problem with your order.

We use the information you supply about subject interests in order to shape our future publishing and marketing strategy and also so that we may send you targeted information about new products and services from Golf Balls Australia, and to inform you about changes and improvements to our website, and for direct marketing purposes (but we do give you the option to opt out of this).

We may also use your personal data to monitor the use of our website, to record traffic flows and to carry out research about our visitors' and customers' demographics, interests and behaviour. We do this to understand our visitors, customers and potential customers better.

We use traffic data (see above) to help us understand which areas of our website are most popular so that we might better develop the design and structure of our site, and to market our own electronic communications services and to provide you with value added services, such as targeted information about our products, promotions such as competitions, or new author signings. You may withdraw your consent to our use of these data at any time.

If you wish to do this, please contact: unsubscribe@golfballs.com.au

Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with our privacy policy.

Direct Marketing

We may contact you by email to market our goods and services, but you may at any time request us to stop using your personal data for direct marketing purposes. If you wish to do this please contact: unsubscribe@golfballs.com.au

Security

We give you the option of using a secure server whenever you make payment over the internet or provide details of any credit or debit card.

We use the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is secure for credit and debit card transactions. Your credit or debit card details will be transmitted to us securely ONLY if you are using a secure connection (SSL) aware browser. Unfortunately, no data transmission over the internet or any other network is 100 per cent secure, but we take appropriate steps to try to protect the security of your personal data.

Contacts

This website is operated by Golf Balls Australia. Golf Balls Australia is a company registered in Australia.


Our registered office is at:
Golf Balls Australia

28 Greenwood St

Briar Hill VIC 3088

Freecall: 1800 730 013

 

Inaccuracies and Corrections: We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting: orders@golfballs.com.au

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